For best. and see if you are able to save the changes; if successful then use that page in future until Virgin Media decide to solve the issues with the new Web Safe page. Alternatively, you can call 0345 6000 789 using your child's Mobile phone so that you can activate the parental controls. When I choose my new password following the rules and it advises its strong it gives me a message that I cant use that password and to try another one, I have now tried 5 all very. Get extra security on your devices, too, and sign up to Virgin Media Internet Security powered by F-Secure – our award-winning security tool that gives online protection on unlimited devices. Mark as New; Bookmark this. co. Freeview/Freesat HD, ASDA/Tesco PAYG Mobile. I’ve called VirginMedia several times and they have not been able to help. Web Safe made up of Virus Safe and Child Safe, working together to give parental control of WiFi networks. Go to Switched on Families Web Safe Web Safe automatically blocks access to sites it believes are either unsuitable for children, fraudulent or contain viruses. Some examples: Help and Support > Billing and Payments > View your bill - takes me back to the help section again. I have just joined Virgin Media and I am trying to access some websites but get a message saying child safe settings have blocked these sites. See. -- I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. If your household is with both Virgin Media and O2 and you have Volt benefits and you’ve forgotten the username or password for your My O2 account, follow the ‘Forgotten your username or password’ steps on the My O2 sign in page. 123 and 194. More about Virgin Internet Security. Trying to log in and access My Virgin Media and after authentication I am left stuck on a loading page with the loading animation looping endlessly. We give all our customers a complete, market leading security package called Virgin Media. on 02-09-2023 18:58. If you want to know more, the updated sections are 6. From blocking viruses to malicious or inappropriate content, find out how web safe protects hereAt Virgin Media, we pride ourselves on our parental controls. Broadband. Your safety and security are super important to us. 1 To set Virgin Media’s parental controls, go to My Virgin Media and select Sign in in the top corner. Security matters. IPSec Pass-Through. Account - Mobile. Marketing preferences . You can then change your My VM username to the new third party email address. 4. More about Web Safe. Reply. Try both Mac and Windows. Scroll to the bottom of the page and select Report a Website . Virgin Media has worked with the UK Council for Child Internet Security (UKCCIS) to develop five top tips for parents regarding child safety. Thirdly, Virgin Media uses a Child Safe feature that lets you restrict websites unsuitable for children. You can read more about Parental Controls on our website. Check you’re connected to the Hub before following these steps. and they all return the same result: ⋮ Non-authoritative answer: Name: protonvpn. These are two settings — Virus Safe and Child Safe. It won't be removed unless I ask, and even then, some blocklist maintainers will refuse the request. This is a fast and very easy trick that can work even if you're not a Virgi. Just bear in mind this would reset everything. You may also benefit from performing a PIN hole reset on the Hub to see if this gets things working again. Keep your family safe online Virgin Media Web Safe comes as standard on all Virgin Media broadband packages. Unfortunately, the anonymity of the web makes it ideal for those with criminal intentions. You may want to start by seeing what your site report looks like using a tool like Blocked. Thank youFind out more about Virgin Media Internet Security. 4. At least 30Mbps download speeds in every room or £100 one-off credit. Go to Account settings, then Account details b. If Virgin Media are telling you Web Safe is on and when you make the following queries from a Command Shall or Terminal: nslookup protonvpn. If that doesn’t help, you’ll need to try turning off Virus-safe. This is easily rectified on our side, we can also take a look into your Web Safe settings for you whilst we sort out your Online Account issue. You need to disable Web Safe. Virgin Media offers an excellent package of online security, including parental controls and filtering services to keep you and your household safe both at home and when you’re out. Sign in Register. from what i can see Virgin don't automatically block anything unless you enable "web safe" or whatever they call it. It’ll make sure all your online banking and shopping sessions are secure and keep your money and details safe from hackers. You can manage your Web Safe settings easily and conveniently online, by signing into your My Virgin Media account. 100 nslookup protonvpn. You can customise your Child Safe settings for your family by clicking on the Categories, Sites or Timer filters and selecting the level of protection. Whilst Virgin Media investigate the cause consider manually setting the DNS on specific devices where some form of protection, for. After that, it’s just £3 per month (or £30 a year). Good to hear this is now working for you martyp, thanks for letting us know. Luckily, Internet Matters and Virgin Media are on hand with a plethora of handy tips to keep your devices, and theirs, as safe and secure as your grandmother’s recipe book. I’m sorry to hear of the issues that you’re having with web safe settings, I would be happy to take a further look into this for you but would need to confirm a few details via private message, please look out for my message and we can. A new secure password will be generated for you. Tech Chatter. That’s why we offer award-winning Virgin Media Internet Security powered by F-Secure. Changing Virgin Media Web Safe Settings on a Mobile VirginMedia. Should you need us again, please do reach back out to us. Keep them safe and stored away. Thank you for the help. Click on Plan and device. ; Click the Buy more button. My Virgin Media makes managing your account easier with all your information in one place. Account - Cable. Hi, I can login to Virgin Media using a browser and see my account. Click on the Manage Web Safe button. Look out your virgins media virus safe settings have blocked this site. No, there is no Hub setting to disable the “Not secure” warning shown by browsers, and nor is it required because: your are connecting to the Hub from within your home network. You can choose your Web Safe settings by logging into your My Virgin Media account, which can be accessed here. Business, Economics, and Finance. Good morning . Thanks. Change or cancel your package. You can try it obligation free for the first 3 months as payment details are taken at the end of the. Your account. nslookup protonvpn. virgin. Manage Your Account. To. Finally with regard to the traceroute - It leaves VM's network and stops one hop short of the destination. "Virgin Media parental controls are the tools we offer to help keep your family web safe. select Keep copy of the message if you wish to retain a copy; otherwise it is permanently deleted after forward. Simply set up a user account for each adult and child, adjust the settings for each user and there's less chance of older kids finding. Select Next and enter the Hub settings password which is on the base of the Hub. Login to My Virgin Media | Virgin MediaIf you would like the Web Safe settings changed, let us know as this can be a work around for now. Please look out for it in the top-right, purple envelope. Click on Manage Web Safe. com, minecraft. Reset Hub password. 2 nascentt • 5 yr. How to bypass Virgin safe search? Accessing Websites Blocked By Virgin Media The easiest way to access websites blocked by your ISP is by. Account - Cable. Virgin Media’s Child Safe lets the account holder block websites they consider inappropriate for children. Parental controls block websites and applications that you think are unsuitable for your child. May just be a. in/myVM . From there the Web Safe can be accessed and configured. I can not get websafe/child safe to work on any device. Account - Mobile. From blocking viruses to malicious or inappropriate content, find out how web safe protects hereSee our Virgin Media Fraud & Security Hub for further information and support on broadband security, fraud prevention and troubleshooting queries. I noticed a few days ago that it stopped blocking any of the sites it is supposed to (including the specific site above, and gambling sites. We created Web Safe for our customers to make browsing safety a no-brainer. @Lorraine_52 Welcome to the Community help forum. Virgin Media Web Safe Controls & Settings guide Virgin Media Web Safe allows you to restrict certain types of websites on all devices connected to your home broadband. It’ll make sure all your online banking and shopping sessions are secure and keep your money and details safe from hackers. First turn off the Child Safe filter. Parental Controls and select the setting to “off” to disable parental controls. Virgin Media Web Safe Log in to your My Virgin Media account. Can we ask if your child safe is enabled in your Virgin Media account and that you’re not using a VPN. Select Settings. I’m sorry to hear of the issues that you’re having with web safe settings, I would be happy to take a further look into this for you but would need to confirm a few details via private message, please look out for my message and we can get started. 220. Try computers with Cisco’s OpenDNS using 208. Welcome to Virgin Media, home of Superfast broadband, TV, landline & mobile deals. See our Virgin Media Fraud & Security Hub for further information and support on broadband security, fraud prevention and troubleshooting queries. e. Select the firewall and tick the following protocol. Switched On Families. 18-12-2021 12:22 - edited 18-12-2021 12:34. Sign in to My Virgin Media a. My Virgin Media App; Virgin Media Connect app; Virgin TV Go app; Virgin TV Control app; Virgin Media Store app; Virgin Media Mail; Gadget Rescue; Sky Sports app; Home Works; Web Safe; Virgin Media Internet Security; Google OneWhether you're a Virgin Media broadband or mobile customer, with the My Virgin Media app you can manage your account - and so much more - at the touch of a button. Options. 67. org. AtlasVPN: A fast and secure VPN that is great for streaming. Your account. To turn parental controls off on Android, you need to go to the Play Store. See what superfast Virgin Broadband can do, get tips to keep your broadband speedy and reliable, and see your devices come to life. You can customise your Child Safe settings for your family by clicking on the Categories, Sites or Timer filters and selecting the level of protection. Double the O2 mobile data for each eligible O2 Pay Monthly Mobile SIMS in the Virgin Media account holder’s name in your household (if you don’t take or already have unlimited O2 mobile data. If your websafe option is off, then the toggle will be greyed out. Joining in. Select Web Safe. Whilst Virgin Media investigate the cause consider manually setting the DNS on specific devices where some form of protection, for. Staying safe online with Virgin Media Web Safe. Mobile customers can also use the app to keep on. Up to 3 WiFi Pods if needed. com nslookup protonvpn. My Virgin Media App; Virgin Media Connect app; Virgin TV Go app; Virgin TV Control app; Virgin Media Store app; Virgin Media Mail; Gadget Rescue; Sky Sports app;. Just knowing what they’re doing and who they’re talking to is usually enough to guide them from trouble. Information on how to use Web Safe can be found here. Virgin Media. Log in to your Virgin Media account using your email address and password. I'm going to send you a private message so we can look into this for you. You can manage your Web Safe settings easily and conveniently online, by signing into your My Virgin Media account. More helpOptions. More about Web Safe. Parental Controls Guide Virgin Web Safe Features and Benefits Virgin Media Web Safe allows you to restrict certain types of websites on all devices connected to your home broadband. Safer shopping sprees. Simply sign into your My Virgin Media account, go to My Apps and then Web Safe. 9. At least 30Mbps download speeds in every room or £100 one-off credit. Changing DNS on your device is the best option VM have other DNS 194. Parental controls are a set of tools designed to protect and keep children safe online. For a guide on how to do this, please see Configure Advanced Settings on your Virgin Media Hub. Learn how you can change Web Safe settings to turn Chi. Sorry to hear you're having issues accessing and managing your websafe settings. 123. 0 Kudos. Thank you for your reply. 1. Virgin Media help and support. Welcome to My Virgin Media. It - 5282363. And possibly the best thing about Web Safe is it comes with all our broadband packages, absolutely free. Below are workarounds for when Child Safe & Virus Safe does not or cannot be turned off in the Virgin Media online account. Please enter your email. 222 and 208. It keeps asking me to log in and when I do , it just keep repeating to log in and not letting me access the Web safe. The Gamer Lounge. Ilyas, Thanks for your response. If you are not the main holder and are using a My Virgin Media sub account you will need to contact the main account holder. If you don’t have any online security yet, you can try our Virgin Media Internet Security on PC or Mac. 168. Go to My Apps. QuickStart, set up and connections. Account - Cable. Go to the My Apps section, and select Parental Controls with Virgin Media Web Safe. Change or cancel your package. To enable or disable each level of protection toggle 'Turn Off' or 'Turn On' and click apply. I just got a URL from the IT team for the VPN. If I turn on Developer tools, I see "token has expired". com emails but I can't login to the console. 0 Kudos. But if I could create a guest network, then make my kids' devices connect to that, and enable Web Safe, they would be "protected". Stay safe online. To help protect against online threats, all Virgin customers can get Virgin Media Internet Security for all the family’s smartphones, tablets, or computers. Networking and WiFi. I'll be Moving & Transferring your Online Account details from your old account onto your new one. Any website unsuitable for children is blocked by default. Mark as New;. Go to 192. The Virgin Media Connect app is the control unit for your WiFi that helps keep you connected, and it’s available to anyone with a Hub 3, 4, 5 or Hub 5X. Anyway, I recently moved house (August) and kept the same package. in Security matters Saturday; Re: Can’t deactivate websafe and websites are being blocked in Security matters 2 weeks agoGo through Settings > General > Enable IKS. When opening the Virgin TV Go app for the first time (after downloading it free from from Google Play or Apple’s App Store, Select Register. Web Safe turned off but still blocking websites. They will be able to check what email address you are using by going. Hundreds of servers in the UK and over 5,000 worldwide. The Web Safe function was working properly for the full year that I was. Virus Safe prevents you from accessing web sites which may be fraudulent, or contain harmful malware and viruses. on 09-09-2023 11:35. There is no longer a workable link - 5131592. That’s why we offer award-winning Virgin Media Internet Security powered by F-Secure. Other browsers operate normally. They’ve got it all with value-packed mobile plans to affordable, unlimited Internet, to live and on-demand TV, all at sweet prices. Web Safe made up of Virus Safe and Child Safe, working together to give parental control of WiFi networks. Available with M50 broadband or faster. Thanks for coming back to us Suexx123, I have looked into this on our system and can see that the listing has been deleted from your web safe account on 02/01/23. If your site is blocked by a majority of ISPs, it may be that there is a. Grateful if you will look into this and confirm my @virginmedia. on 07-11-2022 19:41. You can manage your Web Safe settings easily and conveniently online, by signing into your My Virgin Media account. This link will direct the victim to a fake website replicating the legitimate delivery company’s site. Manage Your Account. Click: Settings. Further exclusions & legal stuff apply. How to disable Virgin Media Web Safe My Virgin Media, making managing your account easier with all your information in one place. Virgin Media states “Web Safe automatically blocks access to sites it believes are either unsuitable for children, fraudulent or contain viruses. My Virgin Media makes managing your account easier with all your information in one place. Hi @Brianlfc0210,. While you are on that page, make sure you set up a Password Recovery Question. com type e-mail address) I get a web page saying Forbidden. Virgin Media. Our Web Safe settings are : ++ Virus Safe - Enabled ++ Child Safe - Disabled I dare not revisit that page as what we have works for us. Email address. Broadband deals; Broadband, TV and phone deals; Broadband and phone dealsI’m losing the will to live. . Switched On Families. uk. Sign in Not. on 05-01-2023 17:27. You can customise your Child Safe settings for your family by clicking on the Categories, Sites or Timer filters and selecting the level of protection. Excludes broadband faults and broadband network outages. on 29-01-2023 15:37. net Email address stopped working and been locked out for 5 days in Email a month ago Constant T3 Timeouts in Networking and WiFi 11-09-2023 Weird dropouts every 30 minutes in Networking and WiFi 16-01-2023 To avoid a large number of unused email addresses on our Virgin Media Mail service, we’ve made some updates to our Acceptable Use Policy found here. We’ve covered what controls we offer and how to access them in this article. Advanced Virgin TV 360 set-top box with a wide range of blockbuster content, great features and exclusive add-ons. Virgin Media accepts no. Country. Virgin Stream hub offering money-back for. Learn more Have I helped? Click Mark as Helpful Answer and solved, or use. As part of Web Safe, we recommend turning on ‘Virus Safe’, which will help to avoid future device infections by blocking access to websites known to be infected with or spreading malware. Need to contact Virgin Media Customer Services?. 3. Follow these easy steps: 1. If you’re using a third-party router or home mesh, such as the TP-Link Deco, Netgear Orbi or. Account - Cable. com. Restarting the Hub will not help as it is the VM DNS and not the Hub that is causing the problem. 168. Once logged in you will see 2 filters; Virus Safe and Child Safe. Hey @DavidCalla,. We give all our customers a complete, market leading security package called Virgin Media. Sign in . Virgin Media Web Safe allows you to restrict certain types of websites on all devices connected to your home broadband. Set the computer / mobile / etc, to use a Public DNS to bypass Child Safe and Virus safe. on 06-03-2023 16:05. The info to report to VM was given above. ” This is generally a useful feature; however, it can sometimes deem VPNs as unsafe and will block them. Pick a category to get started. The Websafe screen has changed - it used to look like the first picture but has now changed to look like the second picture. Browse Virgin Media Virgin Media. On the Home screen choose Search & Discover, then select Search and start typing in the name of the show, a movie star's name, or. Hi Trying to find a solution to why I cannot access the settings for web safe. 3. See our Virgin Media Fraud & Security Hub for further information and support on broadband security, fraud prevention and troubleshooting queries. An extremely fast, security-focused VPN that supports more than a dozen router firmwares. And possibly the best thing about Web Safe is it comes with all our broadband packages, absolutely free. To disable Virgin Web Safe and access sites and services blocked by it: Sign in to Virgin Media. That said, the more you know about the web, the better understanding you. Sign in Email address Please enter your email Forgot your email address ? If you’re not using your own device, read our help on private browsing before you sign in. e. At time of posting Virus Total still shows 3 security providers reporting your site. You’ll pay nothing for 3 months (with no payment details. I'm more than happy to send you a PM to pass security and get this sorted for you - please expect this PM to arrive shortly and respond when you can!Virgin Media Internet Security is an all-in-one package that keeps devices safe from malware in case users accidentally download malicious files or click harmful links – and it also allows you to set screen time limits. How to register to use the TV Go app or website. Additionally, I've read others have been stuck trying to access the WebSafe settings and just being looped back to the toolkit. Virgin Fibre Areas only. How to bypass Virgin safe search? Accessing Websites Blocked By Virgin Media The easiest way to access websites blocked by your ISP is by. Virgin Fibre Areas only. Consider: open Terminal app, run the following command and post the redacted output here. How to turn on Child Safe. Remember, when you’re with both Virgin Media and O2, you get supercharged speeds and double mobile data on us*. To open a private browsing window in Opera: You can now use the new window to browse privately, and your data won’t be saved to your device. 1 Kudo. No bank or credit card details are required for the trial. Using Web Safe with Virgin Media - 3806298. These tools can be installed across all devices, including mobile phones, computers and consoles. I would appreciate some help because I want to edit and add some email folders. Click on My Apps then Web Safe. Community Natter. Bypass Child Safe & Virus Safe. Safer shopping sprees. Web Safe does not block all unsafe or inappropriate online content & is intended only to assist parents with keeping their family safe online. For some customers the Web Safe adjustments are not functioning. Web safe provides ultimate protection when using the internet. on 01-10-2022 16:28. Options. Do I need Internet Security and Web Safe? Web Safe works with any device connected to your home network, to block websites with viruses or malicious and unsuitable content. Vonage 2nd line. Register . Scroll to the bottom of the page and select. It'll help to. Virgin Media and you have confirmed Child Safe is on. Virgin Media customers can get unlimited online protection for all your devices for just £3 a month, with Virgin Media Internet Security powered by F-Secure. Hi @nikbower, thanks for your post although I'm sorry to hear you're unable to activate Child Safe. Hi, I cannot access Web safe/ child safe. We’ll send you a confirmation email or text if we’ve found your. Sign in Email address Please enter your email Forgot your email address ? If you’re not using your own device, read our help on private browsing before you sign in. ago • Edited 5 yr. Forbidden. 4. If you are a business customer, please submit your business name in place of your surname. Experiencing Virgin Media broadband issues? From broadband setup to slow internet problems, find everything you. Up to 3 WiFi Pods if needed. For customers joining from 16 May 2018, the Child Safe setting is switched on by default. You don’t need to be a web wizard to know how to take care of your kids online. My Virgin Media App; Virgin Media Connect app; Virgin TV Go app; Virgin TV Control app; Virgin Media Store app; Virgin Media Mail; Gadget Rescue; Sky Sports app; Home Works; Web Safe; Virgin Media Internet Security; Google OneGo to My Account and register for Virgin Media Internet Security to start your three-month trial today. There are several options I am unable to access on the My Virgin Media website, as clicking on them sends me back to a previous page in an infinite loop. Virgin Media account help and support . Website being flagged by Virgin Media's "Web Safe" security feature. Access your bills, diagnose faults and manage your package. Joining in. Are you seeing the old UI (left) or the new UI (right). Now costing just £27 per month on an 18-month contract, Virgin Media’s M350 broadband-only package is discounted by a whopping 52 percent this Black Friday, down from its normal price of £56 per month. It works now. Click: Web Safe. My Virgin Media makes managing your account easier with all your information in one place. 220. I have now re-added this to your web safe settings. They come in all shapes and sizes, from stand-alone software to customisable settings within your computer’s operating system or web browser. These changes affect all Virgin Media email addresses ending in the. Select Web Safe. 1 or 192. Click: Web Safe. You can customise your Child Safe settings for your family by clicking on the Categories, Sites or Timer filters and selecting the level of protection. Keyloggers: These spyware tools steal your login credentials for online games and accounts. Hi, First time trying to turn on websafe (didn't realise it was an option!) When I try to toggle buttons for virus safe and child safe on, they just automatically switch off again and I get the message, "Sorry the changes you made were not saved, please try again. If you love photos but would rather have them decorating your home than gathering virtual dust on a hard drive, you can print your photos easily and for free using. If you have a Virgin Media account, but have not registered with My Virgin Media, then you will not be able to use this flow. Learn more about our speeds to help you choose our. If VM block your own server, then maybe it's on a blocklist of known spam IPs, meaning your own VM IP is listed as bad. Feel confident in letting your child learn and play online, with parental controls through Virgin Media’s Web Safe. Includes a 30-day money-back guarantee so you can try it risk-free.